Plain Packaging

Discretion is always guaranteed!

We understand that as much as you’re excited for your new lingerie to be delivered, you don’t want the rest of the world to know what you have ordered. Your privacy is of the utmost importance to us, therefore we offer discreet outer packaging so you can shop with confidence knowing no one will ever know...

Just to let you know, the printed address label is the only marking on your package. Royal Mail requires us to have a return address on your parcel, which is shown as Untold Story.

We still want to give you the full Untold Story experience, so once you rip off that boring outer mailing bag, there will be lots of fun underneath.

Everything is packaged in a safe and secure box, ensuring your items arrive to you safely with no damage - there’s nothing worse!

Of course, if you have any questions or need some extra reassurance - please slide into our DM’s (@untoldstoryhelp) or inbox hello@untoldstory.co.uk